Dear St Giles Family and Friends,
It is with very heavy hearts that we announce the temporary closure of The Tuscany – St Giles Signature Hotel until further notice. Our website remains open and available to assist you.
FOR BOOKINGS MADE VIA OUR WEBSITE OR WITH OUR RESERVATIONS TEAM
- If you are modifying or cancelling bookings with flexible cancellation, please visit: https://www.stgileshotels.com/manage-my-bookings and select change or cancel reservations under The Tuscany – A St Giles Signature Hotel or >>CLICK HERE<<
- Refund Request – If you are requesting a refund, please be advised that due to the high volume of requests we are receiving, while our agents are working diligently to process all requests, there is currently a long delay. We will get back to you as soon as we can, as resolving your request is very important to us
FOR THIRD PARTY BOOKINGS
- For reservations made through a travel agent, online booking platform or other third parties, please contact your booking provider directly for assistance as we are unable act on their behalf. Here are some helpful links to guide you:
If you have any questions, please email email@example.com. We are immensely grateful for your understanding, partnership, and support during these unprecedented times and look forward to welcoming you back when we reopen.